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TERMS & CONDITIONS
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PAYMENT INFORMATION
- ALL ORDERS MUST BE PREPAID BY GUARANTEED INSTRUMENT.
WE ACCEPT CERTIFIED CHECK, MONEY ORDER, VISA, MASTERCARD, AMERICAN EXPRESS OR BANK DRAFT.
(please do not send credit card information via e-mail)
- ALL U.S. ORDERS WHICH ARE GREATER THAN $200.00 ARE SUBJECT TO A FLAT RATE $23.00 CUSTOMS CLEARANCE FEE
- ALL U.S. ORDERS OF COMMUNICATIONS DEVICES (RECEIVERS, TRANSMITTERS) WHICH ARE GREATER THAN $200.00 ARE SUBJECT TO A $7.50 FCC FEE
- ORDERS EXCEEDING $200.00 U.S. REQUIRE A FEDERAL TAX I.D. NUMBER OR SOCIAL SECURITY NUMBER FOR U.S. CUSTOMS CLEARING. THIS INFORMATION IS ONLY PROVIDED TO THE U.S. CUSTOMS AND IMMIGRATION SERVICE.
- PURCHASER IS RESPONSIBLE FOR APPLICABLE SALES TAXES (Canadian residents only).
- IF YOU CANCEL AN ORDER AFTER PAYMENT INFORMATION HAS BEEN GIVEN, YOU AGREE TO PAY A 15% RESTOCKING FEE.
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SHIPPING INFORMATION
- PURCHASER IS RESPONSIBLE FOR SHIPPING EXPENSE
(please call us if you need a quote for shipping or further information)
- SHIPPING (including insurance) WILL BE ARRANGED BY TORONTO SURPLUS & SCIENTIFIC, INC AND PREPAID BY THE CUSTOMER. Shipment will be made by UPS insured. If you request Parcel Post, kindly note that we will only ship by post if the item is under 15 lbs and the Postal Service places limits on insurance. Insurance may not be obtainable for items shipped by mail and we may not be able to track it. The purchaser accepts full responsibility in the event of loss or damages for purchases shipped by mail. There will also be a $5.00 handling fee added to the shipping cost for shipments by Post.
Packing is included in the cost of the item.
- DAMAGED SHIPMENTS: In case of shipping damage, it is the customer's responsibility to contact the carrier promptly and make a claim. The customer should inspect the shipping container on arrival and note any evidence of damage on the freight receipt. If concealed damage is found after the the container is opened, the customer should make a report and file a claim with the carrier at once. Note: Toronto Surplus and Scientific, Inc. insures all shipments for the full cost of the merchandise except in the case of Parcel Post which is non-insurable. ALL SHIPPING MATERIALS SHOULD BE RETAINED FOR THE PURPOSE OF INSPECTION.
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MISCELLANEOUS
- ALL SALES ARE FINAL.
- ALL PRICES ARE IN U.S. FUNDS.
- ALL ITEMS ARE SUBJECT TO PRIOR SALE.
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STANDARDS & WARRANTY INFORMATION
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At Toronto Surplus, if you see an item on our website, we have it in stock. This means that unlike other companies, you don't have to wait days or weeks for us to source it for you, it IS in our warehouse. **
Toronto Surplus & Scientific Inc. (TS&S) uses only qualified, experienced technicians to test and service ALL of it’s refurbished and repaired items to exceptionally high standards.
TS&S’ prices include testing and servicing prior to shipment, however if you require Certified Calibration we send equipment to a recognized Calibration Lab. There is an additional charge for this service. Calibration is available with Certification only or Certification & Cal Data (extra charge).
TS&S sells an extensive variety of goods that may be new or used. Equipment is sold in Refurbished, New or Used As-Is condition. At our discretion, we offer either a Limited Warranty (see sample below) or a 5-day R.O.R. (right of refusal) period. Items sold As-Is have no warranty or R.O.R.
When placing an order we will advise you as to whether or not your specific purchase qualifies for the Limited Warranty &/or a 5 day R.O.R.
** We do our best to keep the website current, but every once in a while there is an item that just refuses to leave our pages. When we discover these rascals, we remove them immediately.
Click for info on our new warehouse and the closing of our retail store.
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©
2008
Toronto Surplus & Scientific Inc.
